T&C'S | Allergy Test Oxford | Rated 5* on Google

HARMONY HEALTH HUB

Bioresonance Testing – Terms & Conditions

1. About Me

I am Deena deCrocketagne, trading as Harmony Health Hub / Harmony Health Testing.

If you need to contact me:

📧 info@HarmonyHealthTesting.com 📞 07876 718 057

Clinic locations: Oxfordshire and Liverpool.

2. The Services

I provide:

1:1 Bioresonance Allergy, Intolerance & Deficiency Testing

Bioresonance testing is a complementary wellness service designed to provide insight into potential sensitivities and imbalances.

It is not a medical test, diagnosis, or treatment.

3. Booking & Contract

When you book an appointment or purchase a service:

You are making an offer to purchase my services

A legally binding contract is formed when:
- I confirm your booking, or
- The session takes place

4. Payment

Payment is required in full via the booking system or agreed method.
Prices are stated in GBP.

VAT is not applicable.

5. Cancellations & Refunds

You must give at least 24 hours’ notice to cancel or reschedule.

If less than 24 hours’ notice is given, or you do not attend:

👉 the full session fee remains payable.

This is because your appointment time is reserved exclusively for you.

Refunds

Fees are non-refundable once the session has taken place.
Refunds are only provided where required by law.

Nothing in these terms affects your statutory rights.

6. Cooling-Off Period

If you are a consumer, you have the right to cancel within 14 days of booking.

However:

If you choose to attend your appointment within this 14-day period, you agree that the service will begin immediately.
Once the session has taken place, your right to cancel is lost.

7. Nature of the Service

You understand and agree that:

Bioresonance testing is a complementary wellness tool
It does not diagnose, treat, or cure medical conditions
Results may vary between individuals
No specific outcomes are guaranteed

8. Medical Responsibility

This service is not a substitute for medical advice or treatment
You should consult your GP or a qualified healthcare provider for any medical concerns.

If you have a medical condition or are under medical care:

You are responsible for deciding whether this service is suitable for you.
You should seek medical advice if unsure.

9. Your Responsibilities

You agree to:

Provide accurate and complete information
Inform me of any relevant health conditions
Take full responsibility for any decisions or actions you take following your session

10. Health & Safety

This service is not suitable if you:

Are pregnant

Have a pacemaker

It is your responsibility to inform me before your appointment.

11. Limitation of Liability

To the fullest extent permitted by law:

I am not responsible for any indirect or consequential losses.

My total liability is limited to the amount paid for the service.

Nothing in these terms excludes liability where it is unlawful to do so.

12. Complaints

If you are unhappy with any part of the service:

Please contact me as soon as possible: info@HarmonyHealthTesting.com

I will aim to resolve your concern fairly and promptly.

13. Payment Disputes

If you believe a payment has been taken in error or there is an issue:

Please contact me first so I can resolve it.

I reserve the right to provide:

booking confirmations
signed forms
appointment records
agreed terms

to your payment provider in the event of a dispute or chargeback.

14. Privacy & Confidentiality

Your personal information will be kept confidential
It will only be used to provide services and process payments
Full details are available in my Privacy Policy

15. Governing Law

These terms are governed by the laws of England and Wales.